Q1. Are your clothing items ready-made or do they require stitching?
Answer: All garments available on Soni Fashion are completely Ready-to-Wear (Pre-stitched). You simply need to select your correct size and place the order.
Q2. How do I find my perfect fit or size?
Answer: A detailed Size Chart is provided on every product page. Before placing your order, we strongly recommend measuring your chest and waist size and matching it with our chart.
Q3. Do you offer Cash on Delivery (COD)?
Answer: Yes, we provide Cash on Delivery (COD) services across India. You can pay in cash to the courier agent once you receive your package.
Q4. How long does it take for my order to be delivered?
Answer: Once your order is confirmed, we dispatch the parcel within 1 to 2 working days. After dispatch, it usually takes 4 to 7 working days to reach your delivery address.
Q5. Can I return or exchange my outfit?
Answer: Yes, if you face size issues or receive a defective item, you can initiate a return or exchange request within 5 days of delivery through our website or customer support. (Note: The garment must be unworn, unwashed, and have all original tags intact).
Q6. Is minor fitting or customization available for ready-to-wear outfits?
Answer: Minor alterations (like reducing length or adjusting waist fit) are available on selected items. Please contact our support team before ordering to verify if it is possible. Kindly note that customized or altered items are strictly non-returnable and non-exchangeable.
